Privacy Policy
DISCLAIMER
Preserved Pine, LLC dba Preserved Pine values your trust and patronage, and we make exceptional efforts to merit and safeguard your relationship with us.
The following policies explain how we manage the information you share with us in connection with your use of this Website.
In this policy, the words “we", "our", and "us" refer to Preserved Pine, LLC and "personal identifying information" means any information by which you can be personally identified, such as your name, address, email address, telephone number, etc.
Information We Collect
From time to time, we may request certain personal identifying information in order to access or receive information, materials, services or programs provided by Preserved Pine or others. We may also collect statistical or demographic information about you or your use of this website from third parties.
How We Use Information We Collect
We use the information we collect to operate our business including, without limitation, fulfillment of order/transaction processing and administrative requirements.
We do not share this information with outside parties except to the extent necessary to fulfill such services. Third parties who perform services on our behalf are contractually restricted from using your information in any manner other than in helping us to fulfill the products and services we provide.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties unless you authorize us to do so through your submission of “opt-in” permission.
We may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact, or bring legal action to protect your rights or the rights of Preserved Pine, LLC or others. We may also disclose your personally identifiable information when we believe it is required or as required by law.
We use personal identifying and aggregate statistical information to better design and develop the features and functionality of PreservedPine.com. We may share non-personal identifying information, such as usage statistics and general demographic data, with others in the interests of Preserved Pine, LLC.
Otherwise, it is our policy to not use or share the personal identifying information provided to us online without also providing you an opportunity to opt-out from undesired communication or contact.
Data Security
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personal identifying information transmitted using PreservedPine.com. We use Secure Socket Layers (SSL) to encrypt your name and address for decoding only by PreservedPine.com. Please note that e-mail is not encrypted and is not considered a secure means of transmitting personally identifiable or financial information.
To ensure that your connection is secure, look at the bottom status bar of your browser window or the address bar of your browser window. An unbroken key or a closed lock (depending on your browser) indicates that SSL is active.
Email is not encrypted and is not a secure method for transmission of financial or personal identifying information.
Cookies
PreservedPine.com may use "cookies" in order to facilitate some of the features and functions of its Website. Cookies are small data files stored on your computer's hard drive; they do not include personal identifying information.
Cookies may contain information (such as a user ID) that is used to enable and customize your online experience, including access to your private account information, automated completion of transaction forms, display of products that match your personal preferences, etc. Cookies may also track your use of PreservedPine.com, enabling us to improve our Website design, services, products, marketing and communication. We may also use cookies to determine and maintain the identity of the Website you visited immediately before your visit to PreservedPine.com. We use this information only for marketing analysis and consideration of business relationships.
Cookies may be disabled at any time by using your browser options; however, if cookies are disabled, various features and functions of PreservedPine.com may be unavailable to you.
SMS Policy
At Preserved Pine, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS service. Please read it carefully to understand how we collect, use, and manage your phone numbers.
COLLECTION OF PHONE NUMBERS
We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our messages.
USE OF PHONE NUMBERS FOR SMS
Your phone numbers are primarily used to provide you with personalized services and updates. These text messages may relate to our products, services, discounts, or any updates that we think may interest you. We may also provide special discounts through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.
SAMPLE SMS MESSAGE
The following is a sample of the type of messages we may send to you: "Your Pine Straw installation is scheduled for 01/01/2025 at 12pm".
OPTING OUT OF SMS MESSAGES
If at any time you wish to stop receiving SMS messages from us, you can opt out by
-Texting STOP to opt-out
-Texting UNSUBSCRIBE to opt-out
-Texting CANCEL to opt-out
-Texting QUIT to opt-out
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.
PRIVACY OF PHONE NUMBERS
Once you have opted out, we will not send you any more SMS messages, and will not we sell or transfer your phone number to another party.
ACCESS TO PROMOTIONS AND DISCOUNTS
You do not need to sign up for SMS Messages to receive information about services or current promotions.
CHANGES TO THIS POLICY
We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site.
We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (706) 953-7463.
Children
We do not knowingly request or collect personal identifying information from any person younger than 18 years of age without advance parental consent in writing. If we are advised that a person younger than 18 years of age has submitted personal identifying information on PreservedPine.com without parental consent, we will delete the applicable information from our files.
How to Correct Personal Identifying Information
You may correct factual errors by sending us a written request that describes the error. To protect your privacy and security, we will take reasonable steps to verify your identity before making corrections.
Policy Changes
We reserve the right to change this policy, and to apply any changes to information previously collected, without notice and as permitted by law. Updated policies are published on this website.
How to Contact Us
If you have any questions or concerns about this privacy policy, please contact us using the Contact page of this Website. We will attempt to respond to your questions or concerns promptly after we receive them.
This privacy policy was last updated and posted on December 1, 2022.